Privacy Policy
Keralty MENA
Effective Date: June 1, 2026
Last Updated: May 18, 2026
- Introduction
Keralty MENA Health SLU and its affiliated entities operating in the Middle East and North Africa (“Keralty MENA”, “we”, “our”, or “us”) are committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information through our website, digital platforms, communications, services, and interactions.
Keralty MENA is committed to operating in accordance with applicable data protection and privacy laws, international best practices, and responsible data governance principles across the jurisdictions in which we operate, including but not limited to:
- Kingdom of Saudi Arabia
- United Arab Emirates
- Sultanate of Oman
- European Union data protection standards where applicable
By accessing or using our website or interacting with Keralty MENA, you acknowledge that you have read and understood this Privacy Policy.
- Who We Are
Keralty MENA Health SLU, incorporated in Spain, serves as the regional platform supporting strategic initiatives, partnerships, and healthcare innovation across the Middle East and North Africa.
Keralty MENA operates through affiliated entities and associated operations across the region.
For the purpose of this Privacy Policy, “Keralty MENA” includes:
- Keralty MENA Health SLU
- Keralty Health LLC (Kingdom of Saudi Arabia)
- Keralty Health & Planning Consultancy LLC (United Arab Emirates)
- Keralty Health LLC (Sultanate of Oman)
- affiliated entities and authorized service providers acting on behalf of Keralty MENA
- Scope of This Privacy Policy
This Privacy Policy applies to:
- visitors to our website
- individuals contacting us through forms or email
- prospective clients and partners
- business representatives
- event participants
- newsletter subscribers
- users interacting with our digital platforms
- individuals engaging with our marketing and communication activities
This Privacy Policy does not replace any specific privacy notices that may apply to healthcare services, patient records, employment relationships, or contractual arrangements.
- Information We Collect
We may collect and process the following categories of information:
4.1 Information You Provide Directly
Including:
- full name
- job title
- organization name
- email address
- phone number
- country/location
- inquiry details
- service interests
- communications submitted through contact forms or email
4.2 Technical and Usage Information
Including:
- IP address
- browser type
- operating system
- device information
- pages visited
- referral sources
- website usage behavior
- cookies and analytics information
4.3 Marketing and Communication Information
Including:
- newsletter subscriptions
- event registrations
- marketing preferences
- campaign engagement data
4.4 Sensitive Information
Keralty MENA does not intentionally collect sensitive personal data through its corporate website unless explicitly required and lawfully permitted.
Where sensitive information is collected, additional safeguards and notices may apply.
- How We Use Information
We may use personal information for the following purposes:
- responding to inquiries and requests
- communicating with prospective clients and partners
- providing information about services and solutions
- managing business relationships
- processing event registrations
- improving website performance and user experience
- conducting analytics and market insights
- supporting digital marketing and advertising campaigns
- managing CRM and lead generation activities
- complying with legal and regulatory obligations
- protecting the security and integrity of our systems
We process personal information only where we have a legitimate business purpose, consent, contractual necessity, or legal basis to do so.
- Cookies and Tracking Technologies
Keralty MENA uses cookies and similar technologies to improve website functionality, analyze traffic, personalize content, and support marketing activities.
Cookies may include:
- essential website cookies
- analytics cookies
- advertising and remarketing cookies
- performance cookies
- third-party integration cookies
Our website may use services such as:
- Google Analytics
- Google Ads
- LinkedIn Insight Tag
- Meta Pixel
- CRM and marketing automation tools
Users may manage cookie preferences through browser settings or cookie consent tools available on the website.
For more information, please refer to our Cookies Policy.
- Marketing Communications
Where permitted by law, Keralty MENA may send communications regarding:
- healthcare insights
- thought leadership
- events and webinars
- services and solutions
- business updates
Users may opt out of marketing communications at any time by:
- clicking the unsubscribe link
- contacting us directly
- updating communication preferences
We respect communication preferences and maintain processes to manage consent appropriately.
- Sharing of Information
Keralty MENA does not sell personal information.
We may share information with:
- affiliated companies within Keralty MENA
- authorized service providers and technology partners
- CRM and marketing platform providers
- professional advisors
- regulators or authorities where legally required
- analytics and digital advertising providers
All third parties are expected to maintain appropriate confidentiality, security, and data protection standards.
- International Data Transfers
Due to the regional and international nature of our operations, personal information may be transferred to and processed in countries outside the user’s country of residence.
Where international transfers occur, Keralty MENA implements reasonable safeguards and contractual protections designed to protect personal information in accordance with applicable legal requirements and recognized standards.
- Data Security
Keralty MENA implements administrative, technical, organizational, and security measures designed to protect personal information against:
- unauthorized access
- misuse
- disclosure
- alteration
- loss
- destruction
These measures may include:
- access controls
- encryption
- secure hosting environments
- monitoring and logging
- role-based access management
- cybersecurity safeguards
While we strive to protect information, no internet transmission or electronic storage system can be guaranteed as completely secure.
- Data Retention
Personal information is retained only for as long as reasonably necessary to:
- fulfill the purposes outlined in this Privacy Policy
- comply with legal and regulatory obligations
- resolve disputes
- enforce agreements
- maintain legitimate business records
Retention periods may vary depending on:
- nature of the information
- legal requirements
- business needs
- contractual obligations
- Your Rights
Subject to applicable laws and regulations, individuals may have rights including:
- the right to access personal information
- the right to request correction of inaccurate data
- the right to request deletion of information
- the right to withdraw consent
- the right to object to certain processing
- the right to request restriction of processing
- the right to request portability of data where applicable
Requests may be submitted using the contact information provided below.
Keralty MENA reserves the right to verify identity before responding to requests.
- Third-Party Websites
Our website may contain links to external websites or platforms operated by third parties.
Keralty MENA is not responsible for the privacy practices, content, or security of third-party websites.
Users are encouraged to review the privacy policies of those websites independently.
- Children’s Privacy
Keralty MENA’s corporate website is not directed toward children and we do not knowingly collect personal information from individuals under the age permitted by applicable law without appropriate authorization.
- Changes to This Privacy Policy
Keralty MENA may update this Privacy Policy periodically to reflect:
- legal developments
- operational changes
- technological updates
- business practices
Updated versions will be published on this page with a revised effective date.
Continued use of the website following updates constitutes acceptance of the revised Privacy Policy.
- Contact Us
For questions, requests, or concerns regarding this Privacy Policy or personal information processing, please contact:
Keralty MENA
📧 Email: info@keraltymena.com
Regional Headquarters
Keralty MENA Health SLU
[Insert Address] Spain
- Governing Principles
Keralty MENA is committed to:
- transparency
- accountability
- responsible data governance
- ethical handling of information
- cybersecurity and confidentiality
- privacy-by-design principles
- continuous improvement in data protection practices
We recognize privacy and data protection as important components of trust, healthcare transformation, and responsible digital innovation.
